Agartala, March 26: A Divisional-level “Dak Adalat” will be Organized at the Office of the Superintendent of Posts, Agartala Postal Division – 790001 on March 30, 2026, at 12:00 noon. The initiative aims to provide a platform for the public to raise grievances related to postal services and seek prompt redressal.
The Dak Adalat will specifically address complaints concerning various postal services, ensuring that issues faced by customers are resolved efficiently. Members of the public who wish to lodge complaints are required to submit their grievances in writing.
Complaints can be submitted either by hand or sent through Ordinary Post or Speed Post. All correspondence must clearly mention “Dak Adalat” on the envelope and be addressed to the Superintendent of Posts, Agartala Postal Division – 799001. Applicants are advised to include complete details in their complaints, such as full postal address, relevant registration or transaction receipt numbers, and any supporting documents.
In cases related to Savings Schemes and Postal Life Insurance, it is mandatory to mention the account number along with the full address of the depositor or policyholder to facilitate proper verification and quicker resolution.
The last date for submission of complaints is March 28, 2026, by 5:00 PM. All complaints must reach the office within the stipulated deadline to be considered during the Dak Adalat proceedings. Submissions received after this deadline will not be included in the Adalat and will instead be processed through the regular grievance redressal mechanism of the postal department.
The Dak Adalat serves as an important forum for enhancing customer satisfaction and strengthening accountability within postal services.
